Our commitment to you
Austravel is a trading name of Travelmood Limited and is part of the Travelopia group of companies (www.travelopia.com). Here at Austravel we understand the concerns about how data may be stored, sent and used by companies. We are committed to complying with all data protection laws and want you to feel confident in the measures we are taking to uphold your data privacy rights.
What information might we collect from you?
Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested, we might not be able to provide you with your booking.
When do we share your personal data?
In order to provide you with your booking you have requested (such as holidays, flights or tickets to a sports event) we may need to share your personal information with third parties such as airlines, tour operators, transport companies, excursion providers, airport authorities, insurance companies, car hire companies, ground handling agencies, cruise companies, airlines, hotels, airports and other suppliers we work with in connection with your business. We do not pass your information to other parties for marketing purposes unless you agree to us doing so.
What are our marketing practices?
We would like to keep you up to date with latest offers, partnerships, sales, promotions, and competitions from Austravel or those of other Travelopia companies providing similar products.
However, we will only do so if you have signed up to receive these marketing communications from us or made a booking and you have not told us that you do not want to hear from us. You can opt-out of marketing at any time by clicking on the ‘unsubscribe’ link included in all of our e-mails or by contacting us.
What personal data rights do you have?
How can you contact us about your data privacy?
We have appointed a data protection officer (DPO) who can assist with queries you have in relation to our data practices. If you have questions, please contact the DPO/data privacy manager using the details set out below.
The Data Protection Officer
108 High Street,
This privacy notice version was last updated on 10th May 2018.